Refund Policy

Because services involve allocated time and work already performed, refund eligibility depends on the written scope and progress of the project. Any request should be sent to contact@adshootdigitalmedia.com with the relevant invoice and reason. Unstarted prepaid work may be eligible for a refund after deduction of non-refundable third-party expenses and any contracted administrative fees where lawful. Completed milestones and work already delivered are generally not refundable unless required by applicable law or the agreed contract. Advertising spend and third-party purchases are subject to the third party’s policies. Refunds approved in writing are processed to the original payment method where practical, subject to bank processing times.